Frequently Asked Questions

Get answers to common questions about Traddie, our invoice app for UK tradespeople. Can't find what you're looking for? Contact our support team.

What is Traddie?

Traddie is a complete invoice app and job management software designed specifically for UK tradespeople. It helps plumbers, electricians, builders, and contractors create quotes, schedule jobs, send invoices, and get paid faster.

How much does Traddie cost?

Traddie has Pro (£19.99/month), Team (£79.99/month), and Enterprise (custom). New workspaces get a 14-day free trial with no credit card required.

Is Traddie VAT compliant?

Yes, Traddie is fully VAT compliant. It automatically calculates VAT on invoices, tracks your turnover towards the VAT threshold, and helps you prepare VAT returns for HMRC. Use our free VAT calculator.

Does Traddie handle CIS deductions?

Absolutely. Traddie automatically calculates CIS deductions on invoices for subcontractor work and generates CIS statements for your records and HMRC submissions. Use our free CIS calculator.

Which accounting software does Traddie integrate with?

Traddie integrates with all major UK accounting platforms including Xero, QuickBooks, FreeAgent, and Sage. This means your invoices and expenses sync automatically with your accounting software.

Can I accept payments through Traddie?

Yes, Traddie integrates with Stripe for card payments. You can add payment links to your invoices and get paid faster.

Is there a mobile app?

Yes, Traddie has mobile apps for both iOS and Android. You can create quotes, update jobs, and send invoices on-site from your phone or tablet.

How secure is my data?

Very secure. All data is stored in UK-based servers with bank-level encryption. We're GDPR compliant and regularly audited for security.

Can I import my existing customer data?

Yes, you can easily import your existing customers, suppliers, and other data from spreadsheets or other software when you set up your Traddie account.

Do you offer customer support?

Yes, we provide email support during UK business hours. Pro plan customers also get priority support and phone support.

Can I try Traddie for free?

Yes. Start with a 14-day free trial (no credit card required) on Pro or Team. Enterprise plans are arranged with our team.

What happens to my data if I cancel?

You can export all your data at any time. If you cancel, we keep your data for 30 days in case you want to reactivate, then it's permanently deleted.

Still Have Questions?

Our support team is here to help. Get in touch and we'll get back to you quickly.

Contact Support